Information

Our company will move you anywhere in Queensland, anytime!
Moving you Australia wide is easy as well, with a network of professional removalist companies all working together to help each other, so moving from Townsville to Perth or even Cooktown to Tasmania is a breeze. 

In Townsville And Surrounding Areas Our Services Include;

  • FREE No Obligation quotes on-sight or over the phone.
  • Show us your written quote from another removalist company and we'll either beat it or at least match any reasonable quote.
  • A pre-move packing service
  • Storage - furniture, vehicle, trailer & business (with very competitive storage rates)
  • All packing materials needed for your move (whether you pack or we do it for you)

Queensland Wide Services Include;

  • FREE No Obligation quotes over the phone.
  • Show us your written quote from another removalist company and we'll either beat it or at least match any reasonable quote.
  • Out of town pre-move packing service - this service will take place the day before and on the day of the move.
  • All packing materials needed for your move, will be shipped to you free of charge 7 days prior to the move (if packing yourself) or we will bring it with us if we are doing the packing).
  • Storage - If moving to Townsville but are not quite ready to move into your new home/business, your furniture, vehicle, trailer or business furniture can be stored at our depot until you are ready (with very competitive storage rates).

Payment Policy For Services Rendered;

  • Payment methods include - Direct Deposit, Eftpos, Credit/Debit Card, Cash and Pre Move Lay-by Plans, with even more payment methods coming soon.
  • All payments are to be paid on completion of the job. 
  • Businesses are eligible to apply for a 21-day account (account approval at managements discretion).
  • Only through prior arrangements with management can a payment for services rendered be delayed. 
  • Intrastate & Interstate Moves - once you have decided to use our company, a non-refundable amount of $500 is to be deposited into our bank account 14 days prior to your move. This deposit signifies your commitment to using our services and secures your spot on our trucks. Please be aware... once your furniture has been loaded onto our trucks, the remainder of the quoted price is due and payable before our truck leaves your property. 
  • All other clients must pay by close of business on the day our services are completed.
  • Storage client fees are to be in advance at all times (at commencement of storage - if paying weekly, 2 weeks in advance or if paying monthly, 2 months in advance, then weekly or monthly thereafter).
  • Storage client fees are to be directly deposited into our bank account when they are due i.e. weekly or monthly.
  • If paying by direct deposit, please also provide a remittance advice (proof of payment) via email or text message for staff verification and payment recording.

Comprehensive, Transit & Storage Insurance

It is the client’s responsibility to obtain their own insurance protection.

Fair Work Australia States - The type of insurance policies most removalists carry does not insure your property. It insures the removalist against liability for negligence. Therefore, it only pays out if they are deemed legally liable to compensate you for damage which resulted from their negligence.
Removalists are not required by law to provide insurance for your things during a move. Most removalist companies only have insurance that covers their vehicle if an accident occurs.
Transit cover insures your goods while they are being packed and moved by removalists, including any storage.
Transit insurance will cover your personal belongings while you're moving them from your old home to the new one, protecting you if your contents are destroyed by fire or traffic collision on their way to your new home.