Client Reviews

Some of our internet reviews from other websites

Find-a-mover   with over 70 reviews    Truck-it   5 star rating

Moving Date: 12/09/2023 Transported: 5 non-standard large pallets of Insulated roofing panels  From/To: Sydney, NSW to Dampier, WA 
Chris' Feedback:
Great family business, excellent communication and great people. Everything arrived in great condition. I will certainly use them again.
5 out of 5
Stars
COMMUNICATION 5/5 RELIABILITY 5/5 JOB AS DESCRIBED 5/5 CARE OF GOODS 5/5

Moving Date: 01/08/2023 Transported: 47m3 Furniture & Toyota Corolla From/To: Lewiston, SA to South Hedland, WA 
Rebecca's Feedback: Jaydin and Ash went above and beyond for our move from Adelaide to Port Hedland. Although there were some mechanical issues beyond their control, their open and honest communication helped ease the delay and made things run smoothly Jaydin, Ash and Jo are very personable, professional and great people We cannot recommend twin cities removals enough! 
4.75 out of 5 Stars
5/5 Communication 5/5 Care of property 5/5 Service as described 4.75/5 Punctuality

Moving Date: 07/07/2023 Transported: Mercedes GLS series van  From/To: Carnarvon, WA to Mackay, QLD 
Susan's Feedback:
Excellent service and communication
5 out of 5
 Stars
COMMUNICATION 5/5 RELIABILITY 5/5 JOB AS DESCRIBED 5/5 CARE OF GOODS 5/5

Moving Date: 07/07/2023 Transported: 22m3 Furniture  From/To: Brisbane, QLD to Strathdickie, QLD 
Amanda's Feedback: This provider is by far the Best removalist company that we have ever hired. We were blind sided by some unforeseen issues that could have cost us thousands and really turned our move into a nightmare, but the removalist team bent over backwards and truly went above and beyond to assist and reassure us. Not only did they keep our delivery on track but against the odds, they managed to do so within the restrictions that had been unexpectedly placed on us by our Vendors. I can not speak highly enough of their Customer Service, it is 2nd to none. When they say that they are a small family business who genuinely cares about their clients, they mean it. Incredible value for money. Unbeatable professionalism. Communication was excellent and their Personalised Service was impeccable. If ever we need to engage a removalist again, we wont hesitate to use these guys. Highly Highly recommended.
5 out of 5 Stars

COMMUNICATION 5/5 RELIABILITY 5/5 JOB AS DESCRIBED 5/5 CARE OF GOODS 5/5

Moving Date: 08/06/2023 Transported: 18m3 Furniture  From/To: Mount Barker, SA to Cowra, NSW 
Linda's Feedback: Great to deal with, Drivers were Terrific Would highly recommend

5 out of 5 Stars
5/5 
Communication 5/5 Care of property 5/5 Service as described 5/5 Punctuality

Moving Date: 09/05/2023 Transported: 15m3 Furniture  From/To: Mount Lofty, QLD to Douglas, QLD
Kelly's Feedback:
This is the second time I've used Twin Cities Removals & Storage, and I don't think it will be the last! Both times they have been friendly and professional, and my belongings have been treated with care. Communication is easy and frequent, and delivery was timely both times. Thanks Twin Cities, you guys are gems!
5 out of 5 Stars
5/5 
Communication 5/5 Care of property 5/5 Service as described 5/5 Punctuality

Moving Date: 15/03/2023  Boronia, VIC to Rochedale, QLD
Alexander's Feedback: Awesome service! The guys did an amazing job moving my house interstate. Picked up and dropped off at an agreed date. No damage to goods. Great communication. Highly recommend.
5 out of 5 Stars
5/5 
Communication 5/5 Care of property 5/5 Service as described 5/5 Punctuality

Moving Date: 29/06/2022  Garbutt, QLD to Blacks Beach, QLD
Gary's Feedback: Les and Cory were great. They worked hard and were careful with our belongings. Definitely recommend them. 

5 out of 5 Stars
5/5 Communication 5/5 Care of property 5/5 Service as described 5/5 Punctuality

Moving Date: 23/06/2022  Banora Point, NSW to Port Douglas, QLD
Arnold's Feedback: Fantastic family owned business, very efficient, prompt replies to emails and a no-nonsense attitude. Middle of the range of six quotes but lived up to the feedback of other customers. Expected the usual hiccups but none arose. Picked up and delivered as promised by two very obliging young men. A pleasure to deal with and would strongly recommend.  
5 out of 5 Stars
5/5 Communication 5/5 Care of property 5/5 Service as described 5/5 Punctuality

Moving Date: 18/05/2022  Tingalpa, QLD to Koongal, QLD
Sommer's Feedback:
Very great crew. My items arrived promptly-earlier then expected and they take so much care with your items. Very friendly and I recommend highly. I’ve used a couple of different movers and these guys are by far the best. Especially with communication! Really competitive pricing!   
5 out of 5 Stars
5/5 Communication 5/5 Care of property 5/5 Service as described 5/5 Punctuality

Moving Date: 01/02/2022  Noble Park North, VIC to Kepnock, QLD
Darrin's Feedback:
From the first phone I felt comfortable with the moving process from start to finish, Thanks for making this stressful time so easy  
5 out of 5 Stars
5/5 Communication 5/5 Care of property 5/5 Service as described 5/5 Punctuality

Moving Date: 02/02/2022  Maroochydore, QLD to Nelly Bay, QLD
Adam's Feedback:
A locally owned family business & it shows. Friendly, polite & knowledgeable staff at competitive rates. Jo & her team should be very proud!
5 out of 5 Stars
5/5 Communication 5/5 Care of property 5/5 Service as described 5/5 Punctuality

Moving Date: 02/01/2022  West End, QLD to Denham Court, NSW
Danielle's Feedback:
Twin cities removals came to our rescue at the last minute to move our parents from Townsville to Sydney. The service was top notch and they went above and beyond to help us and take over the move at the last minute after an unreliable removalist stopped responding. These guys are professional, have excellent customer service and the kind of family business attitude that is hard to find. I couldn’t rate these guys high enough. Thank you so much, you guys are awesome!
5 out of 5 Stars
5/5 
Communication 5/5 Care of property 5/5 Service as described 5/5 Punctuality

Moving Date: 25/08/2022  Capalaba, QLD to Cannonvale, QLD
Nick's Feedback:
Delivered on time as promised. Freight Transported: 6 x Skids of shade cloth
5 out of 5 Stars
COMMUNICATION 5/5 RELIABILITY 5/5 JOB AS DESCRIBED 5/5 CARE OF GOODS 5/5

Moving Date: 23/08/2022  Lowood, QLD to Menzies, Mt. Isa QLD
Sam's Feedback:
Great Removalist the two Guys that came to pick up the items i require to be moved were as good as anyone would want on time reliable do what they say
5 out of 5 Stars
COMMUNICATION 5/5 RELIABILITY 5/5 JOB AS DESCRIBED 5/5 CARE OF GOODS 5/5

Moving Date: 22/11/2021  Springfield Lakes, QLD to Townsville, QLD
Alison's Feedback:
Picked up my furniture and got it delivered across the state in a matter of days. The boys were professional and took great care of my belongings. Would definitely use them again
5 out of 5 Stars
COMMUNICATION 5/5 RELIABILITY 5/5 JOB AS DESCRIBED 5/5 CARE OF GOODS 5/5

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